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☆ A better way to handle layoffs
  + stars: | 2024-02-20 | by ( Aki Ito | ) www.businessinsider.com   time to read: +11 min
Out of everything that happens in the workplace, nothing underscores the harshly transactional nature of employment more than the way companies terminate their employees. To be sure, there are times when layoffs are necessary for the health — and even survival — of a company. In other words, the pitiless and coldhearted way businesses handle dismissals isn't just destructive to those who get dismissed. Is there a better way to handle layoffs? For starters, Herd says, managers should look the employees they're dismissing in the eye, rather than reading from a script.
Persons: TikTok, Brittany Pietsch, she'd, isn't, Pietsch, they're, you've, — they're, Slack, it's, Sandra Sucher, Sucher, pare, Ashley Herd, Herd, —, Reagan, Aki Ito Organizations: Mafia, Harvard Business School, Nokia, Business
☆ Nintendo CEO once cut his salary in half to prevent layoffs—here's why that's so uncommon today
  + stars: | 2024-02-13 | by ( Ashton Jackson | ) www.cnbc.com   time to read: +3 min
As sweeping rounds of layoffs rock the tech, media and finance industries in 2024, some video game fans are thinking about former Nintendo CEO Satoru Iwata. Iwata ran the Kyoto, Japan-based video game company from 2002 until his death in 2015. To avoid layoffs, Iwata took a 50% pay cut to help pay for employee salaries, saying a fully-staffed Nintendo would have a better chance of rebounding. Iwata had faith in his talentFor Iwata, taking a pay cut over layoffs centered around his employees' ability to bounce back, Verma says. "Nintendo [needed] to see through the changes that necessitated launching the Nintendo Switch, which has been massively profitable for the company," says Verma.
Persons: Satoru Iwata, Iwata, Rohan Verma, —, it's, Verma, could've, Sandra Sucher, Sucher Organizations: Nintendo, Riot Games, Microsoft, Activision Blizzard, Stanford University, Harvard Business, CNBC Locations: Kyoto, Japan, —, U.S
☆ Meta and Salesforce are looking to re-hire some workers they just laid off. It's putting those people in an awkward spot.
  + stars: | 2023-09-24 | by ( Tim Paradis | ) www.businessinsider.com   time to read: +7 min
Companies like Meta, the parent of Facebook, and Salesforce are bringing back some of the workers they let go . In some cases where the layoffs were conducted reasonably well, a return might be something former workers would consider. Whether to return is a question some former Salesforce workers are likely asking. She said workers considering returning to a former employer might ask themselves questions such as: Why was I laid off? Now it's tech workers' turn.
Persons: Sandra Sucher, Harvard Business School who's, Sucher, they'd, Salesforce, Marc Benioff, —, Salesforce execs, What's, who'd, lockdowns, it's, ChatGPT Organizations: Big Tech, Service, Companies, Meta, Facebook, Harvard Business School, Bloomberg, Workers, LinkedIn Locations: Wall, Silicon
☆ Why the 'coffee-cup test' taps into our fears about the rise of AI in hiring
  + stars: | 2023-09-21 | by ( Tim Paradis | ) www.businessinsider.com   time to read: +7 min
The "coffee-cup test" has resurfaced online as a symbol, for some, of opaqueness in hiring. The secret nature of the test can raise similar concerns to the use of AI in hiring. AI can seem just as arbitrary in its decision making as the coffee-cup test. AI, of course, could make a hiring process that's still way too subjective that much less so. The online poll, conducted in June by Resume Builder, involved about 1,000 people who are part of the hiring process at their employers.
Persons: today's, —, Josh Millet, Millet, who's, there's, There's, Harris, Sandra Sucher, Sucher, it's Organizations: Service, Amazon, American Staffing Association, Pew Research Center, Harvard Business School Locations: Wall, Silicon, Los Angeles
☆ American CEOs are 'failing' their workers right now, says Harvard expert: 'We're in a crisis of trust'
  + stars: | 2023-05-09 | by ( Rebecca Picciotto | ) www.cnbc.com   time to read: +4 min
"We're in a crisis of trust in leadership," Sandra Sucher, a Harvard Business School professor who studies layoffs and trust, tells CNBC Make It. "Leaders of all kinds ... are failing some of the basic expectations that people have for how they should be treated." People just don't want to be led astray or lied to," says Kelly, 28, the CEO and founder of fitness content startup Curastory. Tiffany Kelly, CEO and founder of fitness content startup Curastory. The past two years revealed the leaders who are truly focused on the well-being of their workers, versus the ones who are focused on the bottom line.
☆ If you're a new hire, you're more likely to be laid off—a Harvard expert's No. 1 way to rebound
  + stars: | 2023-04-19 | by ( Rebecca Picciotto | ) www.cnbc.com   time to read: +2 min
Amid the slew of recent layoff headlines, a question lingers: when a company cuts jobs, who is first on the chopping block? According to new data from BambooHR, a human resources software company, 65% of HR professionals typically approach layoffs by eliminating newly hired workers first. The report surveyed over 1,500 employees and human resource professionals from December 19 to January 4. Overall, it found that employees believe that in a wave of job cuts, the likelihood of getting laid off is 62% for recent hires and 20% for longstanding employees. She says laid-off new hires need to be smart about how they get back into the job hunt.
☆ Corporate leaders should be more honest with workers when job cuts are about performance, rather than the economy, a Harvard professor says
  + stars: | 2023-03-23 | by ( Josée Rose | Tim Paradis | ) www.businessinsider.com   time to read: +5 min
Layoffs shouldn't be used as a way to cut low-performing workers, Harvard's Sandra Sucher said. That's because layoffs are often the result of a slumping economy or missteps by management. But sometimes, leaders who are eager to sweep away lackluster workers can be tempted to clean house under the guise of layoffs. That's a bad idea, according to Sandra Sucher, a professor of management practice at Harvard Business School who's studied layoffs. Even broad job cuts that purport to target only the lowest-ranked workers can harm a company, Sucher said.
☆ Mark Zuckerberg is leaning into Meta's 'year of efficiency' the wrong way, and multiple rounds of layoffs will be damaging
  + stars: | 2023-03-19 | by ( Rebecca Knight | Tim Paradis | ) www.businessinsider.com   time to read: +5 min
Meta CEO Mark Zuckerberg last week unveiled another round of layoffs hitting 10,000 staffers. The dismissals are part of an efficiency plan boost productivity and turn Meta into a talent magnet. But the job cuts are likely to have the opposite effect, two management experts told Insider. Rather than resorting to layoffs, Sucher said companies should look at other ways to lower headcount, including natural attrition, buyouts, and hiring freezes. "You have to plan for it in order to not have it kill your company," Sucher said.
☆ A CEO's apology is a make-or-break moment. Here's how to do it right.
  + stars: | 2023-01-04 | by ( Josée Rose | ) www.businessinsider.com   time to read: +4 min
When a CEO or company messes up and trust is broken, the apology must be done right. Trust is the everyday currency of business, PwC's Wes Bricker says. CEOs must be aware that the way they apologize is just as important as the words "I'm sorry." In recent years, a corporation's or CEO's apology has taken on greater significance because customers and employees are often quick to demand that leaders take ownership and show transparency around their actions. Sucher said CEOs were receptive to a framework on how to apologize because "everyone messes up at times."
☆ Twitter layoffs were so chaotic one employee was kicked off the company systems in the middle of a meeting, report says: 'A master class in how not to do it'
  + stars: | 2022-11-05 | by ( Kelsey Vlamis | ) www.businessinsider.com   time to read: +3 min
One person was in a meeting when they suddenly dropped off the call, sources told The New York Times. At least one Twitter employee was booted from the company's system in the middle of a call about Twitter Blue, three sources familiar with the meeting told The New York Times. "This is a master class in how not to do it," Sandra Sucher, a Harvard University professor who studies layoffs, told the Times, noting it was uncommon to see layoffs of this scale done so rapidly without a clear explanation. Rachel Bonn, a former Twitter employee who is eight months pregnant, said she lost access to her work laptop Thursday night hours after Musk said layoffs were coming. Another former Twitter employee, Chris Younie, said he was also abruptly unable to turn on his work laptop or log into his emails at around 3 a.m. on Friday.
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